FAQS

What is Superbloom?

Next Summer the Tower of London will mark the Queen's platinum jubilee by transforming the Tower's moat into a flower meadow which evolves through the summer in a bid to create a biodiverse wildlife haven in the middle of the city.

This will be the first stage of a permanent transformation of the moat into a new, more natural landscape.

Can I go into the moat to see the display?

Yes! To enter the moat and experience the new landscape up close, you will need either a Superbloom-only ticket or a combined Superbloom + Tower of London ticket.

Can I visit the Tower of London at the same time as Superbloom?

Yes! To enjoy the whole experience of Superbloom in the moat and explore the iconic Tower of London, you will need the Superbloom +Tower of London ticket option.

Visit information

How long will it take to walk through the Superbloom experience in the moat?

The walk-through experience is expected to take around 30 minutes.

Is there a time limit to how long I can stay?

No, however this is a walk-through experience along a narrow, snaking path.

Is there seating in the moat?

Yes, there are a limited number of benches located in the moat for those with mobility issues.

Can I go out and come back in?

No, it's a one-way route with timed entry.

Can I get in quickly if I can't queue?

Not unless you have particular access requirements which make queueing difficult. If that is the case, please speak to one of our team when you arrive.

What happens if I'm late?

You can arrive at any time within your chosen timeslot, but if you cannot make this allotted time, the admissions team will try their best to accommodate you in the next available timeslot.

Please be aware that timeslots on the day may be fully booked and this cannot always be guaranteed.

Where can I leave my bag while visiting the Tower and Superbloom?

For security reasons, we are not able to offer left luggage facilities at the Tower of London or Superbloom. Please find alternate arrangements for large bags. Rucksacks are to be kept with you at all times during your visit, and all bags will be subject to a security check prior to gaining admission.

To find out the nearest left luggage facility, please visit https://www.visitlondon.com/traveller-information/essential-information/baggage-left-luggage

Do you have a buggy park facility?

The Superbloom walk-through experience is step-free and those with buggies are able to push them along the paths. There is no buggy park facility for Superboom within the moat. However, for those visiting the Tower of London there are a limited number of buggy parks within the walls.

Can I bring my dog to Superbloom?

Unfortunately dogs are not allowed, except for guide dogs, assistance or service dogs. Please make sure they are wearing their designated jacket or lead slip.

Are toilet facilities provided for visitors?

Yes, during Superbloom, toilets will be available on the Wharf for use at the beginning or end of the Superbloom walk-through experience. Please note that there are no toilets within the moat itself.

For Tower of London ticketholders, toilets are available at the following locations:
• Brick Tower, behind the Jewel House (male, female, accessible toilets and baby changing facilities)
• Salt Tower (male toilets)
• Cradle Tower (female and accessible toilets)
All toilets have disabled access and baby changing facilities.

Changing Places toilet: Ground floor lobby of New Armouries building next to the café. Access to the toilet is via radar key. (A key can be obtained from café staff, to be returned after use.)

Can I bring a Blue Badge Guide?

Blue Badge Guides will not be allowed to guide tours inside the moat due to the space limitations.

When will the flowers be at their best?

It will be an evolving natural display, which builds through the summer.

Superbloom opens to the public on 1 June 2022 and closes 18 September 2022.

Superbloom opening times from 1 June to 30 June
Superbloom will be open daily from 9:00 and close at 18:00.
The first timeslot for visitors is 9:00 to 9:30am.
The last timeslot for Superbloom-only entry is 17:00-17:30
The last timeslot for a combined Superbloom + Tower of London ticket is 15:00-15:30 (Tower of London closes at 17:30).

Superbloom opening times from 1 July - 31 August (entry into the moat by ticket only)

Sunday to Wednesday opening times:
Superbloom will be open daily from 9:00 and close at 18:00.
The first timeslot for visitors is 9:00 to 9:30am.
The last timeslot for Superbloom-only entry is 17:00-17:30
The last timeslot for a combined Superbloom + Tower of London ticket is 15:00-15:30 (Tower of London closes at 17:30).

Thursday to Saturday opening times (except for Thursday 7 July):
Superbloom will be open daily from 9:00 and close at 21:30.
The first timeslot for visitors is 9:00 - 9:30am.
The last timeslot for Superbloom-only entry is 20:00 - 20:30
The last timeslot for a combined Superbloom + Tower of London ticket is 15:00-15:30 (Tower of London closes at 17:30).

Superbloom opening times from 1 - 18 September
Superbloom will be open daily from 9:00 and close at 18:00.
The first timeslot for visitors is 9:00 to 9:30am.
The last timeslot for Superbloom-only entry is 17:00-17:30
The last timeslot for a combined Superbloom + Tower of London ticket is 15:00-15:30 (Tower of London closes at 17:30).

Public Viewing Path opening times
The path is open daily from 9:00 to 22:30.

Historic Royal Palaces is a charity and adding a donation to your ticket will help us to continue creating amazing events and carry on looking after the iconic Tower of London. We appreciate your support.

Superbloom + Tower of London tickets

Superbloom + Tower of London tickets provide entry into the moat at your selected time followed by entry into the Tower of London one hour later. This will ensure you have enough time to enjoy the flower field and the views and stalls on the Wharf before entering the Tower.

Ticket (no donation)Ticket + Donation
Adult
(18 - 64 years)
£36.50 £40.20
Child
(5 - 15 years)
£18.20£20.10
Concession
(age 16-17, 65+ and full-time students)
£29.20£32.20
Family 1 + 3
(1 Adult and up to 3 Children age 5-15)
£73.20£80.60
Family 2 + 3
(2 Adults and up to 3 Children age 5-15)
£115.10£126.70

Group Tickets (for groups of 15+ people)

Group pricing is available at a reduced price for those visiting Superbloom + Tower of London and is valid for groups of 15 or more. These will be delivered by post and require a £2.00 booking fee.

Group Adult
(18 - 64 years)
£33.60
Group Child
(5 - 15 years)
£16.80
Group Concession
(age 16-17, 65+ and full-time students)
£26.90

Superbloom-only tickets

Ticket (no donation)Ticket + Donation
Adult
(18 - 64 years)
£12.00£13.20
Child
(5 - 15 years)
£6.00£6.60
Concession
(age 16-17, 65+ and full-time students)
£9.60£10.60
Family 1 + 3
(1 Adult and up to 3 Children age 5-15)
£21.00£23.10
Family 2 + 3
(2 Adults and up to 3 Children age 5-15)
£33.00£36.30

Group prices:

Adult
(18 - 64 years)
£12.00£13.20
Child
(5 - 15 years)
£6.00£6.60
Concession
(age 16-17, 65+ and full-time students)
£9.60£10.60

Daily Mail Reader Offer for Superbloom-only tickets

During April, Daily Mail readers with access to the special offer code advertised in the paper will get a 20% reduction on standard Superbloom ticket prices. The offer will run until the 30 April or until all discounted tickets are sold out.
How to get this offer:

• Select your Superbloom-only visit date and timeslot
• Enter the promotion code into the field to see the special offer ticket prices
• Select your ticket quantity and proceed to checkout
• Download your tickets from your booking confirmation email
• Bring your discounted tickets on your mobile or print them out onto A4 paper

Early Bird Promotion

The Superbloom Early Bird promotion started on 6 December and ended 31 March 2022.
This offer is no longer available. If you have booked tickets for this offer, please ensure your PDF tickets are downloaded and saved to your mobile device or printed out ready to bring with you to Superbloom.

Superbloom Preview Day on 31 May 2022

Members and Patrons will have the opportunity to enjoy an exclusive preview of Superbloom before it opens to the general public. Only a limited number of tickets are available, so this will be a unique moment to experience the moat with a small number of visitors.
Please note that you will need to enter your membership or patron number and will only be able to access the number of tickets available for your membership/patron type, e.g. if you have a joint membership, you will be able to access two tickets.

Book member and patron tickets for Superbloom Preview Day.

HRP Members

Our HRP members get discounted entry to Superbloom and of course, free entry to the Tower of London.

You will be invited to enter your membership number during booking. At that point you will have access to select member discounted tickets.

Please note:
Member tickets are only valid when with your valid, up to date membership card, so please have both your tickets and your membership card ready to present to our staff on arrival.
• Member discount will correlate to the membership type, for example a joint membership will entitle you to 2 member tickets.

Member prices:

For this event there is one discounted member price, there is no 'member child' price.

Ticket (no donation)Ticket + Donation
Member£6.00£6.60

HRP Patrons

Our HRP patrons get discounted entry to Superbloom and of course, free entry to the Tower of London.

You will be invited to enter your Patron number during booking (this will be on your Patron card). At that point you will have access to select Patron discounted tickets.

• Patron tickets are only valid when you show your valid patron card, so please have this ready to present to our staff on arrival.
• HRP Patrons are entitled to up to 8 discounted tickets.

Ticket (no donation)Ticket + Donation
Patron£6.00£6.60

Booking tickets for disabled visitors and their carers.

If you're disabled and/or a carer or essential companion for a disabled visitor, you can book your tickets online or at the ticket office.

• Disabled visitor tickets are available at the concession price.
• Disabled visitor companion tickets are free of charge.

On the day of your visit, please bring one of the following as evidence of disability:

• Either the allowance book or the award letter for Personal Independent Payments for those aged 16-64 or entitlement to Disability Living Allowance for children under 16
• Attendance Allowance or Carer's Allowance letter of award
• Incapacity Benefit books, or a letter notifying the recipient that the benefit has been awarded
• A Blue or Orange badge
• Registration card known as the BD8 or a Certificate of Visual Impairment (CVI).
• International Proof of Disability (ISA (international symbol of access) or similar must be printed on it)

Normally one disabled person companion ticket is permitted for each disabled visitor. Exceptions can be made for those who need additional care. Please get in touch using the Customer Services tool for further assistance

Access

I have mobility issues, is Superbloom accessible?

Yes, there is step-free access throughout the Superbloom experience with ramps into and out of the moat.

Are any wheelchairs / mobility aides provided for visitors with access needs?

We have a small number of wheelchairs available for Tower and Superbloom visitors that can be used on a first come, first served basis and cannot be pre-booked. To hire one of these free of charge please speak to a member of our team on arrival.

Are there any special events for visitors with access needs?

Yes, we have tours for visitors who are blind or visually impaired and quiet sessions for visitors with autism or other sensory needs. Booking is essential, please follow the link below for further information and booking.

Superbloom Access Tours for blind or visually impaired visitors

Join one of our knowledgeable wardens on a fascinating descriptive tour of Superbloom for blind and visually impaired visitors.
Dates: Monday 13 June, Tuesday 12 July, Wednesday 10 August
Time: 10:00, 13:30 and 16:00
Location: starts from bottom of the moat entry ramp

BEFORE THE BUZZ: RELAXED MORNING SESSION

Join us for a quiet session aimed at those living with or caring for someone with Autism, or those who have any other sensory needs, and their families and carers.
Dates: Monday 13 June, Tuesday 12 July, Wednesday 10 August
Time: 08:15 and ends at 09:00. Please enter the moat before 08:45.
Location: Enter through the Middle Tower entrance

Find out more about both events and book tickets

The Reveller on the Wharf (online table booking available now)

Why not enjoy a delicious, seated lunch or afternoon tea in The Reveller, situated on the wharf next to the Superbloom exit? Feast on the stunning views of the Tower, Tower Bridge and the Thames and choose from a range of mouth-watering options.

The Reveller is open from 12:00 to 16:00 every Wednesday, Thursday, Friday, Saturday and Sunday at the following times:

Lunch 12:00 - 14:30 (tables can be booked for 12:00, 12:30 or 13:00)
Afternoon Tea: 14:00 - 16:00 (tables can be booked for 14:00 or 14:30)

View the menu and reserve your table online now.

KERB Street Food Market

Find street food trailblazers KERB at the Wharf with a line-up of the best street food talent in London. Serving up a full spread of delicious dishes, including mezze boxes, Nashville chicken, dumplings, Indian street food and more, along with bars offering summer cocktails, beer, cider and a pop-up café for hot or iced beverages and sweet treats.
Open daily:
• Sunday - Wednesday 8.30am - 6.30pm
• Thursday 8.30am - 7pm
• Friday - Saturday 8.30am - 8pm

If you have booked to visit on a date that is now impacted by train strikes and are unable to reach central London, please login to your booking at https://superbloom.hrp.org.uk/customerservicechange your visit to another date/time of your choice.

The best laid plans

A particularly cold and dry April has set back gardeners across the country, and our ambitious new moat project is no exception. The growth of our Superbloom seedlings is a little behind where we hoped it would be at this point, but we're working on it and willing them on!

There will still be plenty to see in June when you visit, but we're giving you the choice. We are contacting all those who have booked their tickets for the period 31 May-15 June by email to offer the following options.

If you've booked Superbloom-only tickets

1. You can choose to keep your booking and visit us between 1-15 June as planned, then from 16 June onwards, you can book a return visit free of charge. Simply select the date and time of your visit and then enter your original booking reference number, prefixed with the word SEE into the promotion code field (e.g. SEE57123456). This will then reveal your option to book free of charge tickets. You can book up to the same number of tickets as in your original booking.
2. If you prefer, you can simply swap the date of your original booking for another date in the future.
3. Alternatively, you can simply cancel your booking.
For options 2 and 3, login to your booking to swap dates or refund.

If you've booked combined Superbloom + Tower of London tickets

1. You can choose to keep your booking and visit us between 1-15 June as planned, then from 16 June onwards, you can book a return visit to Superbloom-only free of charge. Simply select the date and time of your visit and then enter your original booking reference number, prefixed with the word SEE into the promotion code field (e.g. SEE57123456). This will then reveal your option to book free of charge tickets for Superbloom. You can book up to the same number of tickets as in your original booking.
2. If you prefer, you can simply swap the date of your original booking for another date in the future.
3. Alternatively, you can simply cancel your booking.
For options 2 and 3, login to your booking to swap dates or refund.

If you've booked Superbloom-only tickets during 'late' slots

Unfortunately, we will not be able to run the evening slots during June but they will be available from July onwards.
1. Please swap the date of your original booking for another date in the future.
2. Alternatively, you can simply cancel your booking.
Please login to your booking to swap dates or refund.

If you've booked for the member preview day on 31 May

1. 1. You can choose to keep your booking and visit us on 31 May as planned, then from 16 June onwards,you can book a return visit free of charge. Simply choose Superbloom + Tower of London tickets, select the date and time of your visit and then enter your original booking reference number, prefixed with the word SEE into the promotion code field (e.g. SEE57123456). (Please note, for these free tickets you do not need to enter your membership number in the promotion code field, just your original booking reference number). This will then reveal your option to book free of charge tickets. You can book up to the same number of tickets as in your original booking.
2. Alternatively, you can simply cancel your booking.
For option 2, login to your booking if you want to cancel your tickets. If you keep your booking, HRP will email you a reminder when your free return visit tickets are available.

If you've booked free of charge Public Viewing Path tickets

1. Simply swap the date of your original booking for another date in the future.
2. Alternatively, you can simply book another free of charge viewing path ticket for later in the run
Please login to your booking to swap dates.

Unfortunately, we will not be able to run the evening slots during June but they will be available from July onwards. Please accept our apologies for the inconvenience.

You can either:

1. Swap the date of your original booking for another date/time in the future

2. Or simply cancel your booking.

Please login to your booking to swap dates or get a refund.

As part of Superbloom, a fun wavy slide has been installed so visitors can slide into the moat.

Who can use the slide?

All visitors with Superbloom tickets or combined Superbloom + Tower of London tickets can enjoy sliding into the moat from Tower Hill if they want to, however this is subject to the weather and demand. A hessian sack will be provided to slide on.
• Please be advised that the slide has a wavy, uneven surface and may cause jolting, visitors who are pregnant or have back, neck or joint issues are advised not to use the slide.

What are the rules for the slide?

• Only one slide per person
• Riders must use the sack provided and sit facing forwards with feet first
• Single riders only, one person per sack
• No large bags to be taken on the slide
• All children remain the responsibility of their accompanying adult and slide usage is at adult discretion
• The slide availability is subject to weather conditions and demand

Customer Support Centre